customer diservice


Training began for me yesterday, to start work on different kinds of files. I actually started last, but this makes it official with the official training all day long in the training room with the trainers and the training lessons. Most of it was all well and good, but by the end of the day, as I told people that asked “my braid was fizzy.” All that information to soak in started to wear me out. INFORMATION OVERLOAD! SHE CAN’T TAKE ANYMORE POWER CAPTAIN!!

Needless to say, I survived. As long as I know how to love, I know I’ll stay alive. Haha… I jest. But I do know I’ll be okay. I learned the job I know now the same way and made it through on top, within a few months. So I expect myself to do nothing but the same if not better. I will not lose! I keep quoting everyone and everything that comes to mind.

With all the training I was doing, I didn’t have much time to be at my desk and making calls, which is something I now will need to do a lot more apparently.

I did, however, make a series of calls to the same place after work to the cable company that also supplies my internet. Unfortunately, their systems had crashed and were down the first time I called, and second time, and the third time. They eventually told me to call tomorrow or GO ONLINE to make a payment. I plainly explained that’s the reason I was calling because I couldn’t go online. But there was nothing else he, or any of the other 4 people I talked to could do to help me. I actually wouldn’t have minded talking to one of those automated voice things, ya know, the friendly robot person who is always happy and wants to be your friend but messes up a word here and there? Well I guess she was broken too. The billing department, which I needed, closed at 9… The last person I talked to said to just call tomorrow because it was 8:30 and they didn’t see any solutions happening in the next 30 minutes.

Upset, frustrated, and on the brink of depression I decided to go venture out for food. First I stopped by Hollywood Video, which actually has better customer service lately. The employees were rather surprised to see me back so soon, or so frequently. I took my time, also trying to figure out what I’d feast on after I’d left. I picked up Paris, I Love You (official title was in French), and Casino Royale (the spoof one).

I then decided McDonald’s because I didn’t feel like going very far, and this was right down the street and practically around the corner from home. I went through the disgustingly long-wait of a drive thru. I order 10 piece chicken selects only to be rewarded with a 10 piece chicken nuggets. I rarely ever eat McDonald’s because of what it does to my insides… but I the nuggests don’t work for me. And I should’ve known something was up when I was riding home, and by the weight of the bag. Too lgiht, and it smelled terrible. Not the chicken select smell. Honestly… it was like greasy fish. Sadly, I didn’t look in the bag until after I got home, in my room, and kicked off my shoes. At first, I wasn’t going to go back. But I spent $9 on this. For something so… gross.

Ten minutes later I’m back at McDonald’s but I go inside… The manager and some other employee are vocally going at it almost at the top of their lungs, in front of everyone (which is really just me, a small girl and her father). Clearly, they are upset with each other. I don’t care, I just want my food. Someone else comes over to help me, and the dust settles as everyone (there was only 4 people working) goes back to work. I know the selects take a while to cook, but I be kind and patient and throw on pretend smiles to try to make their jobs and lives a tiny bit better. Doesn’t help much. I’m just ready to go. And the place is a mess. Mushed fried and crumpled bags are all over the kitchen area. Some serious battles must’ve went on, indubitably. I just know it doesn’t look professional at all. The fight does resume when the two go in the back. At least you can’t see them, but you certainly could hear them. I can’t say I know the details, nor am I sure I want to know. Mostly because the dialogue was in spanish. I didn’t think of it at the time, but when I first came through, the manager was already unhappy. I thoguht she forgot about me as I sat by the window. I’m really too nice of a guy, I know.

My fizzied brain had one poopied day indoob and I needed to release some of the tension. I texted one of my friends for a little while as I ate my selects and watched Casino Royale and slowly prepared for sleep. My abs were fizzied too from the night before doing 3 set of 19 sit ups on my bed. They weren’t real sit ups, but they must’ve done something because I felt it anytime I sat up last night. And in my legs too. That means I need to do it again tonight. No pain, no gain, right?

My brain and abs are going to be so sore by the weekend.

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